As Chief Experience Officer and former Head of UX/UI and CX Design, I offer 20+ years of expertise in Interaction & Visual Design, leading a team of designers, researchers, and writers. Evolving as a leader, I find fulfillment in seeing my team thrive. Besides BANPU, I run Independent Muffin LP and co-founded A Cuppa Academy and Digital Black Knight. I'm active as a speaker, mentor, and competition judge, enriching the start-up scene.