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FAQ Entry #425

Home > Support > Frequently Asked Questions > 425

This is a respond to a previously asked question about the A' Design Award and Competition. The full list of frequently asked questions can be accessed here.

#425: I had a refund for a wrong payment, how long does Credit Card refund take, how many days do I wait?

Up to a month usually; basically if we told you we refunded, it means we have already refunded the amount from the payment gateway processor - a digital point of sales device provided by bank, but the banks are greedy, they keep this money for a month, and reflect the refund to your next billing cycle, and from our experience there is absolutely no way to make this process faster. However, some banks are nice to their customers and refund faster, but we do not know how many days you would wait, in the worst case scenario you should have the money back within a month or so, we heard stories of people waiting 2 billing cycles but as we usually see the money goes back within 15 to 30 days, it depends when your credit card billing cycle is.

Keywords: credit card refund, refunding time, credit card refund time, refund waiting time

If you did not find your answer, please feel free to check the faq pages for more questions and answers. You will also want to check our webpage for details; thanks to our transparency policy, we document and publish everything.

 
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