Ling Chatbot App by Qian Wan

Home > Winners > #144682




DESIGN DETAILS
DESIGN NAME:
Ling

PRIMARY FUNCTION:
Chatbot App

INSPIRATION:
COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.

OPERATION / FLOW / INTERACTION:
The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.

PROJECT DURATION AND LOCATION:
The project started in June 2021 in LA and finished in August 2022 in Seattle

PRODUCTION / REALIZATION TECHNOLOGY:
I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.

SPECIFICATIONS / TECHNICAL PROPERTIES:
The app is designed for iOS.

TAGS:
Social Equity, Chatbot, mobile app design, User experience, Information Architecture

RESEARCH ABSTRACT:
I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.

CHALLENGE:
It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.

ADDED DATE:
2022-09-19 23:00:35

TEAM MEMBERS (1) :


IMAGE CREDITS:
Qian Wan, 2022.



CLIENT/STUDIO/BRAND DETAILS
NAME:
Qian Wan

PROFILE:
I take a playful approach to interaction and motion design. My hope is to bring joy, innovation and social good to our world. My career so far has been driven by an empathy for women. For me, design isn’t simply a means to an end, but a tool with which to reinterpret technology around female needs, and to celebrate women’s role.



NOMINATION DETAILS

Ling Chatbot App by Qian Wan is a Nominee in Mobile Technologies, Applications and Software Design Category.

· This project is currently confidential as results have not been announced yet. Images and further details of the project is not available for public yet, please check back later. If you are the owner of this design, please login to view the images.

· Click here to register today inorder to be able to view the profile and other works by Qian Wan when results are announced.


AWARD DETAILS

Ling Chatbot App by Qian Wan is Winner in Mobile Technologies, Applications and Software Design Category, 2022 - 2023.



· Press Members: Login or Register to request an exclusive interview with Qian Wan.

· Click here to register inorder to view the profile and other works by Qian Wan.


SOCIAL
+ Add to Likes / Favorites | Send to My Email | Submit Comment | Comment | Testimonials | View Press-Release | Press Kit



Did you like Qian Wan's Mobile Design?
You will most likely enjoy other award winning mobile design as well.
Click here to view more Award Winning Mobile Design.


Did you like Ling Chatbot App? Help us create a global awareness for good mobile design worldwide. Show your support for Qian Wan, the creator of great mobile design by gifting them a nomination ticket so that we could promote more of their great mobile design works.

See other A' Design Award and Competition WinnersA' Design Award Presentation Submit Your Designs
 
design award logo

BENEFITS
THE DESIGN PRIZE
WINNERS SERVICES
PR CAMPAIGN
PRESS RELEASE
MEDIA CAMPAIGNS
AWARD TROPHY
AWARD CERTIFICATE
AWARD WINNER LOGO
PRIME DESIGN MARK
BUY & SELL DESIGN
DESIGN BUSINESS NETWORK
AWARD SUPPLEMENT

METHODOLOGY
DESIGN AWARD JURY
PRELIMINARY SCORE
VOTING SYSTEM
EVALUATION CRITERIA
METHODOLOGY
BENEFITS FOR WINNERS
PRIVACY POLICY
ELIGIBILITY
FEEDBACK
WINNERS' MANUAL
PROOF OF CREATION
WINNER KIT CONTENTS
FAIR JUDGING
AWARD YEARBOOK
AWARD GALA NIGHT
AWARD EXHIBITION

MAKING AN ENTRY
ENTRY INSTRUCTIONS
REGISTRATION
ALL CATEGORIES

FEES & DATES
FURTHER FEES POLICY
MAKING A PAYMENT
PAYMENT METHODS
DATES & FEES

TRENDS & REPORTS
DESIGN TRENDS
DESIGNER REPORTS
DESIGNER PROFILES
DESIGN INTERVIEWS

ABOUT
THE AWARD
AWARD IN NUMBERS
HOMEPAGE
AWARD WINNING DESIGNS
DESIGNER OF THE YEAR
MUSEUM OF DESIGN
PRIME CLUBS
SITEMAP
RESOURCE

RANKINGS
DESIGNER RANKINGS
WORLD DESIGN RANKINGS
DESIGN CLASSIFICATIONS
POPULAR DESIGNERS

CORPORATE
GET INVOLVED
SPONSOR AN AWARD
BENEFITS FOR SPONSORS
IMPRESSUM IMPRINT

PRESS
DOWNLOADS
PRESS-KITS
PRESS PORTAL
LIST OF WINNERS
PUBLICATIONS
RANKINGS
CALL FOR ENTRIES
RESULTS ANNOUNCEMENT

CONTACT US
CONTACT US
GET SUPPORT

Good design deserves great recognition.
A' Design Award & Competition.